Twitch’s New Policies to Combat Sexual Harassment: Clearer Guidelines and Enhanced Moderation Tools

Twitch

Twitch, a leading platform for live streaming, primarily focuses on video game streaming but also encompasses broadcasts of creative content, music, and even “in real life” (IRL) streams. Since its launch in 2011, Twitch has grown exponentially, boasting millions of active users who engage daily in watching, chatting, and streaming content. The platform’s interactive nature and robust community have made it a favorite among gamers and content creators alike. However, with its growing popularity, Twitch has faced challenges, particularly in moderating the vast amount of user-generated content and ensuring a safe and respectful environment for its diverse user base.

To address these issues, Twitch is stepping up its efforts to curb sexual harassment on its platform by updating its policies and introducing advanced moderation features. In a recent blog post, the popular streaming service announced significant changes aimed at making its sexual harassment policy more transparent and providing streamers with better tools to filter out abusive chat messages.

Clearer Sexual Harassment Policies

AutoMod users should now see an additional filtering category specifically for sexual harassment. Image: Twitch

Twitch’s updated sexual harassment policy is designed to remove any ambiguity, ensuring that all users understand what behaviors are prohibited. While the core of the policy remains unchanged, the platform has now clearly defined what constitutes sexual harassment. This includes “non-physical behaviors of a sexual nature” that make users feel degraded, uncomfortable, or unwelcome.

“We prohibit unwanted comments — including comments made using emojis/emotes — regarding someone’s appearance or body, sexual requests or advances, sexual objectification, and negative statements or attacks related to a person’s perceived sexual behaviors or activities, regardless of their gender,” Twitch stated. The company also emphasized its zero-tolerance policy for the recording or sharing of non-consensual intimate images or videos, warning that such content may be reported to law enforcement.

Enhanced Moderation Tools for Streamers

To support streamers in maintaining a safe environment, Twitch has rolled out new features within its AutoMod tool. Streamers can now enable a category that specifically filters out “unwelcome comments about someone’s appearance, sexual requests or advances, and sexual objectification.” This addition joins existing categories for filtering aggression and bullying.

Streamers have the flexibility to customize the strictness of the moderation settings and can choose whether to report the users behind the offensive messages. Currently available in English, the new AutoMod category will soon support additional languages, broadening its accessibility.

Addressing Past Issues and Ongoing Challenges

These policy updates follow a high-profile incident involving popular streamer Guy “Dr Disrespect” Beahm, who was banned from Twitch four years ago for using the platform’s now-defunct Whispers feature to send inappropriate messages to a minor. This case highlighted the urgent need for more robust measures to prevent and address sexual harassment on the platform.

Female gamers, in particular, face disproportionate levels of abuse and harassment online. A Bryter survey found that two in three female gamers experience toxic or threatening behavior, with over ten percent receiving rape threats. Twitch’s renewed focus on combating sexual harassment is a critical step toward creating a safer and more inclusive community for all users.

A Commitment to a Safer Community

Twitch’s latest updates reflect its commitment to fostering a positive and respectful environment. By making its sexual harassment policy clearer and empowering streamers with better moderation tools, Twitch aims to reduce the incidence of abusive behavior and protect its user base.

As the platform continues to grow and evolve, these changes underscore the importance of vigilance and responsiveness in addressing the challenges of online harassment. Twitch’s efforts to clarify its policies and enhance moderation capabilities are essential moves in promoting a safer, more welcoming space for streamers and viewers alike.

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